Support Solutions

Rectus India offers access to highly qualified support engineers to ensure our customers have a positive experience with our products. Depending on the product, access to technical support may be offered as part of the standard warranty or may require that your product is covered by an active service plan. Rectus India even offers support options for products whose warranty has expired and are not on a service plan, including low cost out of warranty repair options.

Support Community

How Can Rectus India Help You?

We have an email ticketing system which facilitates logging and tracking of all support requests. These requests are treated with the highest priority and given solution in a very efficient ad least time-consuming manner.

You can use us to be the first point of contact for your employees and/or customers to handle technical issues, Guest complaints, login page issues and support calls related to network infrastructure devices such as Access points, Gateways, Web Server, Routers, as well as software related issues. Our Technical wing ensures complete coordination and support round the clock. Our Help Desk Services provides a comprehensive set of user-accessible tools to help our clients to get the answer they need as quickly as possible.